Privacy Policy
EFFECTIVE DATE: JULY 25, 2026
Introduction
At Fino iPhone Man, we are careful with the information you give us and security regarding your personal and device data. This Privacy Protocol outlines our rigorous practices for collecting, utilizing, and safeguarding your information during the diagnostic and repair lifecycle.
Data Collection Parameters
To execute precision repairs, we require specific datasets. We strictly adhere to a principle of data minimization, collecting only what is essential for service delivery.
COLLECTED VARIABLES
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Device Telemetry & Identifiers IMEI/Serial numbers, hardware specifications, diagnostic error logs, and current firmware versions required for component sourcing and validation.
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Client Communication Data Your name and phone number, used for repair updates and invoicing.
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Authentication Tokens (Temporary) Device passcodes provided strictly for post-repair diagnostic verification. These are purged immediately upon service completion.
Data Utilization Schema
Repair data is used only to deliver and support your repair. We do not sell it and we do not build marketing profiles from it.
- To execute hardware diagnostics and formulate repair strategies.
- To source the correct premium replacement components for your exact device model.
- To take payment in the shop when your repair is complete.
- To communicate critical status updates regarding your repair timeline.
- To fulfill warranty obligations and maintain necessary historical service records.
Third-party services
- Website analytics: Google Analytics 4 sets a cookie to count visits and see which pages get used. It never receives your name, phone number, or anything on your device.
- WhatsApp: the quote and contact forms open WhatsApp with your details pre-filled. Anything you send there is handled by WhatsApp under its own privacy policy.
Security Infrastructure
We use practical shop privacy controls to protect your device and repair information. Technicians only access device functions needed to diagnose and complete the requested repair. Devices left for longer repairs are tracked by customer name, device model and repair ticket. Customers should back up their device before service. Staff should not access personal photos, messages or documents except when the customer explicitly asks for help that requires it.
Contact Protocol
Questions about your information, or want us to delete your repair record? Message or call us: