Terms of Service

We stand by our precision engineering. All repairs are covered under a strict functional warranty, subject to the following conditions:

• Duration: A 6-month warranty applies to all replacement parts and labor from the date of completion.
• Coverage: Covers defects in materials provided by us and workmanship errors.
• Exclusions: Warranty is immediately voided in cases of subsequent physical damage, unauthorized third-party tampering, or any indication of liquid damage post-repair.

Our technicians exercise extreme caution, but inherent risks exist in micro-electronic manipulation.

• Pre-existing Conditions: We are not liable for pre-existing secondary issues that become apparent during or after the primary repair. Diagnostic fees apply if secondary issues are discovered.
• Data Backup: Data loss is a risk. It is the customer's responsibility to perform a complete iCloud or local backup prior to handing over the device. Fino iPhone Man accepts zero liability for lost, corrupted, or unrecoverable data.
• Abandoned Devices: Devices left unclaimed for 30 days post-repair completion will be responsibly recycled or sold to recover material costs.

We operate with absolute transparency. Many of our diagnostic and repair procedures are performed in direct view of the client.

• Clients are permitted to observe front-of-house repairs to ensure trust and operational transparency.
• During intricate micro-soldering or high-risk structural alignments, the device may need to be moved to our controlled clean-environment bench.
• We reserve the right to refuse service if the device poses a safety hazard (e.g., swollen lithium-ion batteries).

• Diagnostic Fees: A non-refundable diagnostic fee applies to liquid damage or unidentifiable logic board faults, credited towards the final repair if approved.
• Payment Due: Full payment is required upon completion of the service before the device is released.
• Refund Policy: Due to the nature of the labor involved, refunds are not issued for completed repairs. Warranty claims will be addressed via part replacement or labor correction.